Alex — Export Manager, GrafGroup
I manage export orders from the first facade sketch through to final delivery. GrafGroup has been manufacturing reinforced EPS facade decoration exclusively since 2004. I’m happy to answer any questions through whichever contact method suits you best.
Frequently Asked Questions
What are your products made of?+
We manufacture facade decoration elements from reinforced expanded polystyrene (EPS). Full technical details are available on our
home page.
Can you help me choose the right elements for my facade?+
What do you need to design a facade project?+
Photos of all facade elevations, overall dimensions, and any decoration examples you like — from our catalogue or found online.
How much does a facade design project cost?+
From €200, depending on the complexity of the building and the chosen style. The full project fee is credited toward the cost of your order.
What is the minimum order amount?+
Orders from €1,000 are where logistics become cost-effective given international shipping costs. See the full range and indicative prices in our
facade decoration product catalogue.
Do you carry stock items?+
What is the typical lead time?+
For an average-volume order, expect approximately 1 month from order confirmation to delivery.
Where are you based? Are there any export issues from Ukraine?+
We are based in Ukraine. Exports operate without restrictions — occasionally with a small additional allowance for customs processing.
Do you offer installation services?+
No, installation is not part of our service. In some countries we work with experienced installers and can provide a recommendation upon request.
